11 October, 2025 najibkhan021 0 Comments 1 category

Headquarters:

URL: https://www.gowalter.co/

We’re seeking a bilingual (English/Spanish) Inbound Appointment Setter to outbound dial leads from paid ads (Facebook/Instagram) for our high-traffic beauty salon client. You’ll handle calls, texts, and DMs from prospects, schedule appointments, and ensure a smooth client experience. Ideal candidates are process-oriented, confident communicators, and love connecting with clients.

Brief Background

  • Our client is a local family-owned hair and beauty salon in Fontana, California that has been around for 21 years.
  • They offer a large variety of services ranging from haircuts, color, highlights, eyelash extensions, hair extensions, permanent makeup, etc. 
  • We’re looking for someone that’s motivated, compassionate, patient, and concise in their communication.

General Overview

Daily Duties

  • Calling all leads that opt-in to ads on Facebook or Instagram
  • Responding to inbound SMS, Facebook DMs, and Instagram DMs that are escalated to a human when AI cannot handle it
  • Creating follow up tasks in the CRM
  • Booking appointments, rescheduling, and cancelling
  • Calling no-shows to get them back on the calendar
  • Communicating with hair stylists regarding client requests and scheduling needs
  • EOD Reporting

Weekly Duties

  • Weekly Review Meeting
  • Understand KPI targets, collaborate on ideas for improving them

Schedule

This is a full time role (40 hours per week, 1 hour of break (30 min lunch, + 2 -15 min. or 1 -30 min. break) that must meet with the following schedule:

  • Monday: 9 AM to 6 PM PST
  • Tuesday: Off
  • Wednesday: 9 AM to 6 PM PST
  • Thursday: 9 AM to 6 PM PST
  • Friday: 9 AM to 6 PM PST
  • Saturday: 9 AM to 6 PM PST
  • Sunday: Off

Requirements

  • Language: Advanced English & Spanish (bilingual).
  • Location: Based in Latin America with
  • Sales Experience: Minimum 6 months of sales experience, with the ability to perform discovery, build rapport, and handle objections.
  • Communication: Confident, articulate, and friendly on the phone; extroverted personality.
  • Emotional Intelligence (EQ): Able to read tones, detect hesitation, and proactively address it.
  • Process-Oriented: Detail and process-oriented, capable of following instructions and SOPs.
  • Problem-Solving: Ability to resolve edge case scenarios independently and overcome objections
  • CRM Literacy: Experience using a CRM and keeping leads organized. Experience using GoHighLevel is a big plus.
  • Internet: Fast and reliable internet and back up in case of outages
  • Computer: Minimum 6 GB RAM (8-16+ GB preferred), with a mouse. Second monitor preferred

Preferred Qualifications

  • 1 year+ sales experience.
  • Salon/beauty service industry familiarity (or any B2C appointment-based service business experience).
  • Personal interest in beauty/self-care industry.
  • Experience dealing with female clientele
  • AI literacy, specifically with AI agents or AI-powered tools for business/sales applications 

Benefits

  • 100% Remote – work from anywhere.
  • Opportunity to work closely with a growing company
  • Collaborative and creative work environment
  • Competitive salary: Base salary range is $1,000-$1,400 per month plus attractive commission structure based on successful appointments completed, and performance bonuses.

To apply: https://weworkremotely.com/remote-jobs/walter-b2c-appointment-setter

Category: Blog

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